Customer Success Console
PR

AI Insights

Churn drivers across the portfolio and every analysis your team has run

Accounts at risk
3
$28,300 MRR exposed
Risk concentration
27%
Share of MRR in at-risk accounts
AI analyses run
0
10 accounts not analyzed yet
Top churn drivers
Patterns detected across the mock account base
Support pressure5 accounts · $64,100
Three or more tickets are still open on the account.
Detractor sentiment5 accounts · $45,800
Latest NPS answer is 6 or lower.
Renewal risk window4 accounts · $49,800
Renewal lands within 90 days while health is below 75.
Declining product usage3 accounts · $28,300
Sessions dropped more than 15% versus the previous 30 days.
Low seat utilization3 accounts · $28,300
Fewer than half of the licensed seats logged in this month.
Revenue by health segment
Healthy (4) $38,700
Attention (3) $39,000
At Risk (3) $28,300
Analysis backend
BACKEND_URL is configured
Analyses call POST {BACKEND_URL}/customers/{id}/analyze
Analyses returned by the AI
Results are kept for this session — open an account to see the full breakdown
No analysis has been run yet. Start with the accounts that need attention.