Customer Success Console
PR
BL

Bluepeak Retail

Healthy
Retail · Growth plan · $5,400 MRR ·bluepeakretail.com
No AI analysis yet

Run the churn model against Bluepeak Retail's usage, tickets and account history to get a risk score, the signals behind it and the actions your team should take next.

Usage metrics
Weekly sessions over the last 12 weeks
Sessions (30d)
5,310
Change
+21.8%
Active seats
43/45
Health score
91
W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12
Seat utilization
96%
Feature adoption
Automations88%
Reporting79%
API65%
Integrations94%
Recent tickets
0 open · 2 in the last 60 days
Shopify integration mapping
BPR-1902 · opened Jul 24, 2026 · Positive
Low
Resolved
Add second store to workspace
BPR-1875 · opened Jun 30, 2026 · Positive
Low
Resolved
Account information
Elena Duarte
Customer Success Manager
Tom Halvorsen
tom@bluepeakretail.com
Jan 18, 2024
Customer since
Jan 18, 2027
Renewal date
Aug 16, 2026
Last login
10/10
Latest NPS
Account history
Key events on this account
Aug 10, 2026
Case study agreed
Marketing approved a public reference story.
Jul 02, 2026
Upsell closed
Upgraded from Starter to Growth.